ITIL V3 DVD Video tutorial
For IT departments to run well there are processes that need to happen. In a small IT department, each person takes on many -- if not all -- of the processes and manages them individually. But in a big department, the processes need to be shared among job roles, standardized, and managed for maximum efficiency.
This DVD contains 4 hours of comprehensive ITIL training from CBT Nuggets
Price = N4,000 Click here to buy now 
Video 1: Introduction to ITIL|10:47
Video 2: IT Infrastructure Library|27:13
Video 3: IT Service Management Concepts|31:47
Video 4: Service Desk Support|26:56
Video 5: Incident Management|31:25
Video 6: Problem Management|27:15
Video 7: Change Management|34:10
Video 8: Release Management|30:35
Video 9: Configuration Management|32:38
Video 10: SLA Management|24:21
Video 11: IT Services Financial Management|35:46
Video 12: Capacity Management|24:35
Video 13: Availability Management|36:31
Video 14: IT Service Continuity Management|33:59
Video 15: IT Security Management|25:28
Also contain ITIL V3 official ebook.
